Zoom is required to charge and collect state taxes (e.g., sales taxes, gross receipts taxes, and certain telecommunications taxes) from customers in certain states where Zoom either has a physical presence (i.e., employees or office locations) or where Zoom maintains a significant market based on the amount of its sales and/or transactions with customers (subject to state specific rules). Why am I being charged state taxes at all?

Note: Please contact our Sales team or your account's specific Account Executive regarding Tax Residency Certificates. The details of all Zoom Phone telecommunications related taxes and fees are summarized at the end of the invoice. This includes the Federal Universal Service Fund (USF), and possibly, state level USF and/or other local telecommunications taxes. Zoom Phone customers will see that federal and state telecommunications taxes and fees are now applied to the sale of the product. This may include local taxes that were not previously charged.

If you live in the United States where Zoom services are subject to taxation, you will see the taxes directly associated with each service on your invoice and a summary of all tax types at the end of your invoice.

If you are in a foreign country where EU VAT is assessed and you have not provided Zoom with your VAT ID number, you will see the VAT charge directly associated with each service on your invoice, and further summarized at the end of your invoice. This article provides answers to commonly asked, general tax questions. If you are looking for more information related to your country and its taxes, we have other FAQs available for specific countries.

Zoom pricing in euros